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vanmarcke
02-21-2014, 09:35 AM
The likes which are displayed in statistics, is this already without the duplicate votes? Or do we have to delete the duplicate votes manually?
If you have for example 38 votes, 5 duplicate ip adresses and 11 votes from duplicate ip adresses, do you have to delete 11 votes?

Thanks!

vanmarcke
02-25-2014, 09:46 AM
The likes which are displayed in statistics, is this already without the duplicate votes? Or do we have to delete the duplicate votes manually?
If you have for example 38 votes, 5 duplicate ip adresses and 11 votes from duplicate ip adresses, do you have to delete 11 votes?

Thanks!

Anyone that can help us? This is quite basic, isn't it? I do not see an explanation about this on the site itself, so I would appreciate it if we got some response.

LikeBtn
03-03-2014, 06:58 AM
There is no need to remove "duplicate" votes. It is a normal situation on the Internet that several persons have the same IP address. For example all the employees of the organization may have the same external IP address. So if you have 5 duplicate IP addresses and 11 votes from duplicate IP addresses, it does not mean that you need to delete 11 votes. The statistics on duplicate IP addresses and votes is presented for information purposes only. Taking this information into account you can adjust "IP address vote interval".

vanmarcke
03-03-2014, 07:03 AM
Thanks. But if you do not want one person to vote several times on the same like button, how does that work?
If it is possible to vote several times on the same ip address, it is also possible to vote several times on the same computer?

LikeBtn
03-03-2014, 07:20 AM
"If it is possible to vote several times on the same ip address, it is also possible to vote several times on the same computer?"
No. See http://likebtn.com/en/faq#unique_votes

vanmarcke
03-04-2014, 06:12 AM
Okey, thanks.
But if this is the case: why are you showing duplicate ip addresses and votes from duplicate ip addresses in the admin?
And why do you offer the possibility to delete them? If it is not necessary to delete them?

LikeBtn
03-04-2014, 06:16 AM
But if this is the case: why are you showing duplicate ip addresses and votes from duplicate ip addresses in the admin?
For information purposes.


And why do you offer the possibility to delete them? If it is not necessary to delete them?
It is allowed to remove items from statistics as sometimes customers need to remove items from statistics.